Welcome to the VostroPay service status page. Here, you'll find real-time updates on scheduled maintenance, outages and other events impacting VostroPay's products and services, including terminals, funding, online products, and more.
Resolved -
This incident has been resolved.
Mar 4, 11:54 AEDT
Monitoring -
The issue is now resolved, and the fundings have been deposited into the impacted accounts. We sincerely apologise for the inconvenience caused and thank you for your patience as we work towards resolving the issue.
Mar 4, 09:28 AEDT
Identified -
Due to a third-party issue, there is a Same Day Funding delay for transactions processed on Tuesday, 3 March 2026.
Our team is working diligently to resolve the issue. The impacted funds are expected to be deposited into the affected accounts today, Wednesday, 4 March, 2026. We apologise for the delay this caused and thank you for your understanding.
Mar 4, 08:48 AEDT
Resolved -
The incident is now resolved. All affected services are now fully operational. We apologise for the inconvenience that caused and thank you for your patience as we work towards resolving the issue.
Mar 2, 11:21 AEDT
Identified -
An issue has been identified affecting integrated terminals using Terminal Connect, as well as the VostroPay Merchant & Partner Portal.
Terminals: Merchants processing transactions via integrated terminals with Terminal Connect may experience slow transaction timeouts, which could result in declined transactions.
VostroPay Merchant & Partner Portal: Merchants attempting to log in to the portal may encounter a timeout and be temporarily unable to access the portal.
Our team is working diligently to resolve the issue and will provide an update when the issue is resolved. We apologise for the inconvenience caused.
Mar 2, 10:15 AEDT
Resolved -
The issue is now resolved, we thank you for your patience as we work towards a solution.
Feb 25, 16:53 AEDT
Identified -
An issue has been identified affecting integrated terminals using Terminal Connect, as well as the VostroPay Merchant & Partner Portal.
Integrated terminals: Merchants processing transactions via integrated terminals with Terminal Connect may experience slow transaction timeouts, which could result in declined transactions.
VostroPay Merchant & Partner Portal: Merchants attempting to log in to the portal may encounter a timeout and be temporarily unable to access the portal.
Our team is working diligently to resolve the issue and will provide an update when the issue is resolved. We apologise the inconvenience caused.
Feb 25, 16:37 AEDT