All Systems Operational

About This Site

Welcome to the VostroPay service status page. Here, you'll find real-time updates on scheduled maintenance, outages and other events impacting VostroPay's products and services, including terminals, funding, online products, and more.

Same Day Funding Operational
Next Day Funding Operational
Verifone T650p terminal Operational
Ingenico Move5000 terminal Operational
Quest QT720 terminal Operational
PAX A920 terminal Operational
PAX A910s terminal Operational
VostroPay Merchant Portal ? Operational
VostroPay Merchant & Partner Portal ? Operational
Payment Links Operational
Online Checkout Operational
Hosted Payments Page Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Change in Funding Schedule due to Scheme Updates Apr 11, 2025 00:00 - Apr 14, 2025 00:00 AEST

As part of mandatory quarterly scheme updates, there will be a change in the Same Day Funding for transactions processed on Friday, 11 April and Saturday, 12 April 2025.

For details of the schedule, please visit https://tinyurl.com/26377fc5
Posted on Mar 28, 2025 - 11:06 AEDT

Easter Long Weekend Funding Schedule Apr 17, 2025 00:00 - Apr 22, 2025 00:00 AEST

Due to the Easter long weekend, funding for transactions processed between Thursday, 17 April 2025 and Monday, 21 April 2025 (inclusive), will be impacted.

For more details on the change in funding schedule, please visit https://tinyurl.com/2s4b27z6
Posted on Mar 24, 2025 - 09:43 AEDT

Anzac Day 2025 Long Weekend Funding Schedule Apr 24, 2025 00:00 - Apr 28, 2025 00:00 AEST

Due to the Anzac Day long weekend, funding for transactions processed between Thursday, 24 April 2025 and Sunday, 27 April 2025 (inclusive), will be impacted.

For more details on the change in funding schedule, please visit https://tinyurl.com/2s4b27z6
Posted on Mar 24, 2025 - 09:44 AEDT
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Service Impact to Cloud Applications
Resolved - This incident has been resolved.
Mar 21, 13:08 AEDT
Monitoring - A fix has been implemented. Merchants should now be able to access the Merchant & Partner Portal and Payment Links Portal, and process transactions on the impacted Verifone T650p and PAX terminals.

We are monitoring the results and will provide updates as soon as new information becomes available.
Mar 21, 10:10 AEDT
Identified - Due to an unexpected outage, an issue has been detected impacting our cloud software applications. Merchants might be experiencing degraded performance on our Merchant & Partner Portal, Payment Links Portal, Verifone T650p and PAX terminals on Terminal Connect software.

Our team is working to restore things back to normal. We apologise for the inconvenience this has caused. Thank you for your patience and understanding as we work towards a solution.
Mar 21, 09:46 AEDT
Mar 20, 2025

No incidents reported.

Mar 19, 2025
Missing funding for Visa card transaction
Resolved - This incident has been resolved.
Mar 19, 15:10 AEDT
Investigating - Due to an unexpected service outage with our third-party provider, some merchants may not receive the full funding for Visa card transactions processed on 17 March 2025.

The impacted funds are expected to be deposited in the next funding cycle:
- Same Day Funding merchants will receive the funds today, 18 March 2025.
- Next Day Funding merchants will receive the funds tomorrow, 19 March 2025.

We apologise for the inconvenience and appreciate your patience as we work to resolve this issue.
Mar 18, 13:26 AEDT
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