All Systems Operational

About This Site

Welcome to the VostroPay service status page. Here, you'll find real-time updates on scheduled maintenance, outages and other events impacting VostroPay's products and services, including terminals, funding, online products, and more.

Australia Same Day Funding Operational
Australia Next Day Funding Operational
New Zealand Funding Operational
Verifone T650p terminal Operational
Ingenico Move5000 terminal Operational
Quest QT720 terminal Operational
PAX A920 terminal Operational
PAX A910s terminal Operational
VostroPay Merchant Portal ? Operational
VostroPay Merchant & Partner Portal ? Operational
Payment Links Operational
Online Checkout Operational
Hosted Payments Page Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 2, 2025

No incidents reported today.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025
Completed - The funding for transactions processed on Sunday, 22 June 2025 in New Zealand has been successfully deposited to the impacted accounts.

We apologise the inconvenience this caused and thank you for your understanding.

Jun 24, 14:50 AEST
Update - Due to a third party outage, there will be a funding delay for transactions processed on Sunday, 22nd of June 2025 in New Zealand. The impacted funds will be deposited to the affected accounts tomorrow, 24th of June, 2025.

Rest assured, the transaction processed between 19th and 21st of June have been deposited to your account.

We apologise for the inconvenience this caused and thank you for your understanding as we work towards a solution with our provider.

For the updated funding schedule, please refer to the below article:
https://support.vostropay.com.au/hc/en-au/articles/12842242439055-Funding-scheudule-for-June-2025-details-AU-NZ

Jun 23, 15:14 AEST
In progress - Change in New Zealand funding schedule is currently in progress. We will provide updates as necessary.
Jun 19, 00:00 AEST
Update - We will be undergoing change in the funding schedule in New Zealand during this time.
Jun 12, 10:43 AEST
Scheduled - Due to the upcoming New Zealand public holiday long weekend, there will be a change to the funding schedule. Please refer to the below link for further information.

https://support.vostropay.com.au/hc/en-au/articles/12842242439055-Funding-scheudule-for-June-2025-details-AU-NZ

Jun 12, 10:23 AEST
Jun 23, 2025
Resolved - The issue is now resolved. Merchants are able to access the dashboards on the VostroPay Merchant & Partner Portal as usual.
Jun 23, 11:18 AEST
Investigating - We've identified an issue affecting the VostroPay Merchant & Partner Portal, where some merchants may be unable to access their dashboards.

Our team is actively working to resolve the issue, and we apologise for any inconvenience this may have caused.

Jun 23, 10:32 AEST
Jun 22, 2025

No incidents reported.

Jun 21, 2025
Completed - The scheduled maintenance has been completed.
Jun 21, 18:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 14:30 AEST
Scheduled - The VostroPay Merchant Portal will be unavailable from 2:30pm to 6:00pm (AEST) on Saturday, 21 June 2025, due to urgent maintenance.

During the maintenance period, the platform will be deactivated, and merchants will be unable to log in or access any features.

We apologise for the inconvenience and appreciate your understanding.

Jun 20, 10:21 AEST
Jun 20, 2025

No incidents reported.

Jun 19, 2025
Jun 18, 2025

No incidents reported.