All Systems Operational
About This Site
Welcome to the VostroPay service status page. Here, you'll find real-time updates on scheduled maintenance, outages and other events impacting VostroPay's products and services, including terminals, funding, online products, and more.
Same Day Funding
Operational
Next Day Funding
Operational
Verifone T650p terminal
Operational
Ingenico Move5000 terminal
Operational
Quest QT720 terminal
Operational
PAX A920 terminal
Operational
PAX A910s terminal
Operational
VostroPay Merchant Portal
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Operational
VostroPay Merchant & Partner Portal
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Operational
Payment Links
Operational
Online Checkout
Operational
Hosted Payments Page
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Urgent scheme update across all e-commerce channels May 20, 2025 14:00-16:00 AEST
Update -
The emergency maintenance originally scheduled for Tuesday, 20 May 2025 is now deferred.
Following feedback from our partners and a review of potential impact, we are working to confirm a revised maintenance window that minimises disruption across all E-commerce channels, including Hosted Payment Pages, Online Checkouts, and Payment Links during business hours.
More details regarding the updated schedule will be shared as soon as it becomes available.
We appreciate your continued support and understanding. If you have any questions, please submit a support request via our help center.
May 16, 2025 - 12:16 AEST
Following feedback from our partners and a review of potential impact, we are working to confirm a revised maintenance window that minimises disruption across all E-commerce channels, including Hosted Payment Pages, Online Checkouts, and Payment Links during business hours.
More details regarding the updated schedule will be shared as soon as it becomes available.
We appreciate your continued support and understanding. If you have any questions, please submit a support request via our help center.
May 16, 2025 - 12:16 AEST
Scheduled -
Due to an urgent scheme update, we have been advised of an emergency maintenance on Tuesday, 20 May 2025 across all VostroPay E-commerce channels, including Hosted Payment Pages, Online Checkouts, and Payment Links.
Maintenance schedule:
Service degradation window: 2:00pm – 4:00pm (AEST)
Full outage period: 2:20pm – 2:40pm (AEST)
During the 20-minute outage starting at 2:20pm, all transaction processing and production services will be temporarily unavailable. API transactions attempted during this time will return a maintenance error message indicating that systems are offline.
We expect the channels to resume with limited performance following the outage, until full restoration at 4:00pm.
We appreciate your understanding and apologies for any inconvenience. If you have any questions regarding the above, please submit a support request at our help center.
May 09, 2025 - 14:25 AEST
Maintenance schedule:
Service degradation window: 2:00pm – 4:00pm (AEST)
Full outage period: 2:20pm – 2:40pm (AEST)
During the 20-minute outage starting at 2:20pm, all transaction processing and production services will be temporarily unavailable. API transactions attempted during this time will return a maintenance error message indicating that systems are offline.
We expect the channels to resume with limited performance following the outage, until full restoration at 4:00pm.
We appreciate your understanding and apologies for any inconvenience. If you have any questions regarding the above, please submit a support request at our help center.
May 09, 2025 - 14:25 AEST