All Systems Operational

About This Site

Welcome to the VostroPay service status page. Here, you'll find real-time updates on scheduled maintenance, outages and other events impacting VostroPay's products and services, including terminals, funding, online products, and more.

Australia Same Day Funding Operational
Australia Next Day Funding Operational
New Zealand Funding Operational
PAX A920 terminal Operational
PAX A910s terminal Operational
PAX A77 terminal Operational
PAX A80 terminal Operational
Verifone T650p terminal Operational
Ingenico Move5000 terminal Operational
Quest QT720 terminal Operational
Artego Portal Operational
VostroPay Merchant & Partner Portal Operational
Payment Links Operational
Online Checkout Operational
Hosted Payments Page Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

8th June NSW Public Holiday Funding Schedule Jun 5, 2026 00:00 - Jun 10, 2026 00:00 AEST

There will be a change in funding schedule due to the upcoming long weekend in NSW.

Please refer to the below article for the change in the funding schedule to AU merchants:
https://support.vostropay.com.au/hc/en-au/articles/16316614829711-8th-June-Public-Holiday-Funding-Schedule
Posted on Jun 01, 2026 - 10:25 AEST
Jun 4, 2026

No incidents reported today.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026
Verifone T650p transaction issue
Resolved - This incident has been resolved.
May 25, 08:16 AEST
Monitoring - A fix has been implemented by Verifone on the terminals software, we will monitor closely with Verifone to ensure system stability.
May 24, 16:09 AEST
Identified - Due to a 3rd party outage, there is an issue impacting all standalone Verifone T650p terminals.

Merchants may not be able to process transactions with error message “SAS Upload Fail“ or error code “COMMS ERROR T703”.

We apologise for the inconvenience caused and thank you your patience as we work towards resolving the issue with our 3rd party provider.
May 24, 13:54 AEST
May 24, 2026
May 23, 2026
PAX terminal outage
Resolved - This incident has been resolved.
May 23, 14:46 AEST
Identified - An issue impacting PAX terminals has been identified. Merchants may experience error code “Decline, no response” on their terminals when processing transactions. This issue may potentially impact PAX A920, A910s, A80 and A77.

Our team is working with our 3rd party provider to resolve the issue.

We apologise for the inconvenience caused and thank you for your patience.
May 23, 13:00 AEST
May 22, 2026

No incidents reported.

May 21, 2026
Integrated Ingenico Move5000 terminal transaction issue
Resolved - This incident has been resolved.
May 21, 11:03 AEST
Update - To switch a standalone terminal back to integrated, please follow the below steps:

1. Press Func key + 2 and press Enter
2. Access code 0240
3. You will see the TID, press enter
4. Interface type > make sure PCEFTPOS (For Integrated) is selected > Enter
5. Eth settings > make sure skip is highlighted > Enter
6. To exit press cancel
7. Confirm Comms Configuration is correct (Func 11112227)
8. Press enter on “Configure Comms”
9. Press enter on “Serial”
10. Select either “USB Slave” for USB connection, or COM1/COM0 for serial connection
May 20, 19:52 AEST
Monitoring - A fix has been implemented to resolve the issue and we are monitoring closely with our 3rd party provider to ensure system stability.
May 20, 17:19 AEST
Identified - The issue from earlier this morning has yet to be resolved, and we are experiencing another issue that stems from the original outage. For merchants who are not able to transact on an Ingenico Move 5000 terminal, please switch from Integrated mode to Standalone mode to process transactions.

We apologise for the inconvenience caused.

How to switch from Integrated mode to Standalone mode:
1. Press Func key + 2 and press Enter
2. Access code 0240
3. You will see the TID, press enter
4. Interface type > make sure None is highlighted (For Standalone) > Enter
5. Eth settings > make sure skip is highlighted > Enter
6. To exit press cancel
May 20, 10:18 AEST
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