All Systems Operational

About This Site

Welcome to the VostroPay service status page. Here, you'll find real-time updates on scheduled maintenance, outages and other events impacting VostroPay's products and services, including terminals, funding, online products, and more.

Australia Same Day Funding Operational
Australia Next Day Funding Operational
New Zealand Funding Operational
PAX A920 terminal Operational
PAX A910s terminal Operational
PAX A77 terminal Operational
PAX A80 terminal Operational
Verifone T650p terminal Operational
Ingenico Move5000 terminal Operational
Quest QT720 terminal Operational
Artego Portal Operational
VostroPay Merchant & Partner Portal Operational
Payment Links Operational
Online Checkout Operational
Hosted Payments Page Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Change in Same Day Funding due to scheduled maintenance Apr 17, 2026 00:00 - Apr 19, 2026 00:00 AEST

Due to scheduled maintenance by one of our third-party providers, there will be a temporary change to Same Day Funding for transactions processed on Friday, 17 April 2026, funding will be delayed by 1 day. The impacted funds will be deposited into the affected accounts on Saturday, 18 April 2026.

The incident will mainly impact merchants transacting with Ingenico Move 5000, Quest 720, and Verifone T650p terminals, as well as a subset of merchants using our online products, including Payment Gateway, Payment Links, and Virtual Terminal.

For more details, please visit https://support.vostropay.com.au/hc/en-au/articles/15485086608655-April-2026-Public-Holiday-Scheduled-Maintenance-Funding-Schedule

Thank you for your understanding.
Posted on Apr 07, 2026 - 09:12 AEST
Apr 15, 2026

No incidents reported today.

Apr 14, 2026

No incidents reported.

Apr 13, 2026
Same Day Funding delay
Resolved - This incident has been resolved.
Apr 13, 08:53 AEST
Monitoring - There was a delay in Same Day Funding for transactions processed on Saturday, 11 April, 2026. The issue is resolved and our team is now in the processing of depositing the impacted funds to the affected accounts. Affected merchants should receive the delayed funds today, Sunday, 12 April, 2026.

We apologise for the inconvenience this caused and thank you for your understanding. For any queries, please contact our Customer Support team for assistance.
Apr 12, 08:28 AEST
Apr 12, 2026
Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026
Easter Long Weekend Funding Schedule
Completed - The scheduled maintenance has been completed.
Apr 7, 23:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 00:00 AEDT
Scheduled - In light of the upcoming New South Wales long weekend, there will be a shift in the funding schedule.

Please refer to the Help Centre for the changes: https://support.vostropay.com.au/hc/en-au/articles/15485086608655-April-2026-Public-Holiday-Funding-Schedule
Mar 17, 09:13 AEDT
Apr 6, 2026
VostroPay Merchant & Partner Portal & Payment Links Portal access disruption
Resolved - This incident has been resolved.
Apr 6, 10:01 AEST
Update - We are continuing to investigate this issue.
Apr 6, 08:40 AEST
Investigating - A disruption has been identified affecting the access to the VostroPay Merchant & Partner Portal and the Payments Links Portal. Merchants may be unable to access these portals.

If merchants need to view transaction data and complete reconciliation, we recommend accessing Artego (merchant.vostropay.com.au) in the interim.

Our team is working towards a solution to resolve the issue on these portals. We apologise for the inconvenience and thank you for your patience as we work to resolve this.
Apr 6, 08:33 AEST
Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026
Apr 1, 2026

No incidents reported.

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