VostroPay Merchant & Partner Portal & Payment Links Portal access disruption

Incident Report for Vostropay

Resolved

This incident has been resolved.
Posted Apr 06, 2026 - 10:01 AEST

Update

We are continuing to investigate this issue.
Posted Apr 06, 2026 - 08:40 AEST

Investigating

A disruption has been identified affecting the access to the VostroPay Merchant & Partner Portal and the Payments Links Portal. Merchants may be unable to access these portals.

If merchants need to view transaction data and complete reconciliation, we recommend accessing Artego (merchant.vostropay.com.au) in the interim.

Our team is working towards a solution to resolve the issue on these portals. We apologise for the inconvenience and thank you for your patience as we work to resolve this.
Posted Apr 06, 2026 - 08:33 AEST
This incident affected: VostroPay Merchant & Partner Portal and Payment Links.