AMEX data unavailability on VostroPay Merchant Portal from 13 Sept 2025 onwards

Scheduled Maintenance Report for Vostropay

Completed

The scheduled maintenance has been completed.

Posted Sep 14, 2025 - 00:00 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 13, 2025 - 00:00 AEST

Update

The VostroPay Merchant Portal (https://merchant.vostropay.com.au/login) will undergo a maintenance window from 2:30pm to 6:00pm AEST, during which the platform will be unavailable.

After the maintenance is complete, the changes outlined in the previous status will be reflected. Please also note that the funding remitter name will be updated to "Nuvei MS" as part of the maintenance.

Posted Sep 11, 2025 - 11:13 AEST

Scheduled

Due to a system update, AMEX data will no longer be supported and visible on the VostroPay Merchant Portal (https://merchant.vostropay.com.au/login) for selected merchants with an AMEX ID from Saturday, 13 September 2025 onwards.

Impacted merchants will be communicated with affected MIDs directly via email.

Full transaction data remains available through the VostroPay Partner & Merchant Portal (https://portal.vostropay.com.au/signin). For access requests, please submit a ticket at https://tinyurl.com/yr6pdj3f.

Posted Aug 27, 2025 - 10:02 AEST

This scheduled maintenance affected: VostroPay Merchant Portal.